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Legal Terms

Terms of Service

Please read these terms carefully before using TerraPulse AI services. By using our platform, you agree to these terms and conditions.

Last updated: September 6, 2025
Effective Date: September 1, 2025

Fair Usage

Clear guidelines for responsible use of our services

User Protection

Your rights and protections when using our platform

Payment Terms

Transparent pricing and billing information

Acceptance of Terms

By accessing and using TerraPulse AI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Agreement Scope

These terms apply to all users of TerraPulse AI, including farmers, agricultural professionals, NABARD officials, and other stakeholders using our platform.

User Accounts & Responsibilities

Account Creation

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

User Conduct

  • Use services only for lawful agricultural purposes
  • Do not share false or misleading information
  • Respect intellectual property rights
  • Do not attempt to reverse engineer our software

Prohibited Activities

  • Using the service for any illegal activities
  • Attempting to gain unauthorized access to our systems
  • Distributing malware or harmful code
  • Interfering with other users' access to the service
Pricing & Payment Terms

Subscription Plans

  • Free tier available with basic features
  • Premium plans with advanced AI analytics
  • Enterprise solutions for large agricultural operations
  • Special pricing for NABARD-supported farmers

Payment Processing

  • Payments processed securely through authorized providers
  • Automatic renewal for subscription plans
  • 30-day notice for any price changes
  • Refund policy available for unsatisfied users

Cancellation Policy

  • Cancel subscription at any time from your account
  • Access continues until the end of billing period
  • Data export available for 30 days after cancellation
  • No cancellation fees or penalties
Service Availability & Limitations

Service Level

  • 99.9% uptime target for core services
  • Regular maintenance windows with advance notice
  • 24/7 monitoring and support systems
  • Disaster recovery and data backup systems

Data Accuracy

  • AI predictions are estimates based on available data
  • Weather data sourced from certified meteorological services
  • Satellite imagery updated regularly but may have delays
  • Users should verify critical information independently

Important Disclaimer

TerraPulse AI provides agricultural insights and recommendations, but final farming decisions remain the responsibility of the user. We recommend consulting with agricultural experts for critical decisions.

Intellectual Property Rights

TerraPulse AI Property

  • All software, algorithms, and AI models are proprietary to TerraPulse AI
  • User interfaces and design elements are protected by copyright
  • TerraPulse AI trademark and branding rights are reserved
  • Documentation and educational content are copyrighted materials

User Data Rights

  • You retain ownership of your agricultural data
  • We may use anonymized data to improve our services
  • User-generated content remains your intellectual property
  • We respect traditional knowledge and farming practices
Limitation of Liability

Liability Limitations

TerraPulse AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

  • Crop losses due to weather conditions
  • Financial losses from loan application decisions
  • Equipment damage from following recommendations
  • Data loss due to user error or device failure

Maximum Liability

Our total liability for any claims related to the service shall not exceed the amount you paid for the service during the 12 months preceding the claim.

Contact & Dispute Resolution

Questions About Terms

If you have questions about these terms, please contact our legal team:

Email: legal@terrapulse.ai

Phone: +91-XXXX-XXXXXX

Address: TerraPulse AI Legal Department, [Your Address]

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with Indian law, with proceedings conducted in [Your City].

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