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Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how TerraPulse AI collects, uses, and protects your personal information.

Last updated: September 6, 2025
Effective Date: September 1, 2025

Data Protection

Bank-grade security measures to protect your agricultural data

Secure Storage

Encrypted data storage with restricted access controls

User Control

Full control over your data with easy opt-out options

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Farm location and agricultural details
  • Financial information for loan applications
  • Government identification for NABARD services

Agricultural Data

  • Crop health and yield information
  • Satellite imagery and field monitoring data
  • Weather patterns and environmental conditions
  • IoT sensor data from connected devices

Technical Information

  • Device information and IP addresses
  • Usage patterns and app interactions
  • Cookies and similar tracking technologies
  • Location data for precision agriculture
How We Use Your Information

Primary Services

  • Provide AI-powered agricultural insights and recommendations
  • Monitor crop health and predict optimal harvest timing
  • Process loan applications and financial services through NABARD
  • Send weather alerts and critical farming notifications

Service Improvement

  • Enhance AI models and prediction accuracy
  • Develop new features based on usage patterns
  • Conduct research for agricultural innovation
  • Improve user experience and interface design

Communication

  • Send important service updates and notifications
  • Provide customer support and technical assistance
  • Share relevant agricultural news and insights
  • Send promotional content (with your consent)
Data Security & Protection

Security Measures

  • End-to-end encryption for all data transmission
  • Regular security audits and penetration testing
  • Multi-factor authentication for user accounts
  • Secure cloud infrastructure with backup systems

Access Controls

  • Role-based access for different user types
  • Regular access reviews and permission updates
  • Secure API endpoints with authentication
  • Employee training on data protection protocols
Your Rights & Choices

Access & Portability

Request access to your personal data and receive it in a portable format

Correction & Updates

Update or correct your personal information at any time

Deletion & Opt-out

Request deletion of your data or opt-out of specific services

Communication Preferences

Control what communications you receive from us

Data Sharing & Third Parties

Authorized Sharing

  • NABARD and authorized financial institutions for loan processing
  • Government agencies for agricultural scheme applications
  • Weather service providers for accurate forecasting
  • Certified agricultural experts for consultation services

Service Providers

  • Cloud hosting providers (AWS, Google Cloud) with strict data agreements
  • Analytics providers for service improvement (anonymized data only)
  • Payment processors for subscription and transaction handling
  • Customer support tools for providing technical assistance

Important Note

We never sell your personal data to third parties. All sharing is done with your explicit consent or as required by law for the services you've requested.

Contact & Questions

If you have any questions about this privacy policy or your data rights, please contact us:

Email: privacy@terrapulse.ai

Phone: +91-XXXX-XXXXXX

Address: TerraPulse AI Privacy Office, [Your Address]

Contact Privacy Team